Shipping policy

Shipping is free across India on every order. There is no minimum order value and no shipping charge at checkout.

Dispatch. Orders are dispatched within 3-5 business days. The activation code ships in the box — it is not emailed.

Delivery. We ship through Shiprocket, Delhivery, Xpressbees, Ecom Express, Ekart, Pickrr and similar partners, and the courier is chosen by destination. Delivery time depends on your pin code and on the partner assigned to it. Once the parcel is picked up you receive a tracking link, and the courier's own estimate for your address is shown there.

Delivery estimates are indicative. We are not liable for delays that arise with the courier, or for events outside our control — weather, strikes, regional restrictions, accidents in transit, or loss, theft or tampering after the parcel has left us.

Cash on delivery is available. EMI is available on cards above ₹5,000.

GST invoice. Every order is invoiced with GST. If you are a business and need your GSTIN on the invoice, email fix@carpm.in with your order number and GSTIN and we will issue it.

Cancelling an order. An order can be cancelled any time before it is dispatched — email fix@carpm.in or WhatsApp +91 79874 14611 and we will stop it and refund you in full. Once a parcel has been handed to the courier it can no longer be cancelled, and it is handled as a return instead.

If you refuse delivery. A parcel refused at the door is returned to us and processed as a return rather than a cancellation, which means the return shipping cost is deducted from the refund. If you would like the parcel re-attempted after refusing it, a re-delivery charge applies. If you no longer want the order, telling us before it is dispatched costs you nothing and is always the better route.

Questions before you order: fix@carpm.in or WhatsApp +91 79874 14611, Monday to Saturday, 10 AM – 7 PM IST.